FAQ
Where do you ship to?
Lexington Lane currently focuses exclusively on serving customers in the United Kingdom. For more details on carriers and timelines, please visit our Shipping Policy.
What are the shipping costs?
We provide Free Standard Shipping on all orders within the UK. There is no minimum purchase requirement and no hidden surcharges at checkout.
How long does delivery take?
The estimated total delivery time is 5 to 10 business days. This includes 1–3 business days for order processing and 4–7 business days for transit. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return window. Items must be unused and in their original packaging. For step-by-step instructions and return approval requirements, please consult our full Refund & Return Policy.
Where is Lexington Lane based?
Lexington Lane is an international men's fashion brand managed from its administrative office in the United Kingdom.
Administrative Office:
122 Pen Park Road
Bristol, AVON BS10 6BP
United Kingdom
Where are your products shipped from?
We ship from our international fulfillment centers to provide you with the best prices.
How is my data protected?
We take your privacy seriously and operate in full compliance with UK GDPR and the Data Protection Act 2018. You can read how we handle your information in our Privacy Policy.
What should I do if my order is delayed?
If your order has not arrived within 10 business days, please contact our support team at info@lexington-lane.com. We will investigate the status immediately.
Can I modify or cancel my order?
To ensure fast processing, orders are transmitted to our fulfillment partners shortly after they are placed. If you need to modify or cancel an order, please contact us as soon as possible at info@lexington-lane.com. While we cannot guarantee changes after an order has entered processing, we will do our best to assist you.
How can I contact Lexington Lane?
You can contact us via email at info@lexington-lane.com. Our customer support team is happy to assist you with any questions regarding orders, products, returns, or general inquiries.
Still have questions?
Email us at: info@lexington-lane.com
For our address and additional information, please visit our Contact Information page.
Customer Support Hours
Monday–Friday, 9:00 AM – 5:00 PM (GMT/BST)